Role: Interaction Designer
Duration: 3 months
Team: Interaction Designer (my role), 2 Visual Designers, 1 Product Managers, 2 Developers
Duration: 3 months
Team: Interaction Designer (my role), 2 Visual Designers, 1 Product Managers, 2 Developers
Introduction
A leading developer security platform approached us to revamp their existing MVP product and enhance its digital experience. Confronted with a complex and overwhelming user interface, their goals were to transform the platform to improve user engagement and develop robust design systems. Our mission was to streamline workflows, elevate usability, and create a user-centered design that not only better serves developers, security engineers, and DevOps teams but also establishes a cohesive design system for consistent and efficient future enhancements.
Discovery Phase
Understanding the Problem
Understanding the Problem
To start, we needed a comprehensive understanding of the existing issues with the MVP. This involved several key activities:
Inconsistent Design Elements: Visual inconsistencies due to mismatched fonts, colors, and styles.
Poor Visual Hierarchy: Ineffective differentiation between primary and secondary actions.
Identify Best Practices: Learn from successful design patterns and features in competing products.
Highlight Gaps: Recognize features and functionalities missing from our platform that could enhance user engagement.
These insights provided a foundation for the next phase—user research—by pinpointing specific areas where the platform needed improvement and setting benchmarks for success.
User Research
We conducted extensive user research to validate findings and gather in-depth user feedback:
Key Takeaways
In both our discovery phase and user research, we conducted a thorough examination of the existing platform and engaged with clients, end users to uncover their challenges and needs. The following key takeaways summarize the major insights and findings that guided our redesign efforts.
User Personas
"How might we redesign the developer security platform to boost user engagement and reduce task completion time with a cohesive design system?"
